Light Through Shadows

Anonymocare

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Why Us

Anonymocare offers personalized support tools to ease the emotional load before therapy, helping you open up and prevent crises.🔒 Privacy First🤝 Support Without Judgment🛠 Tools That Help💙 Always HereAnonyMoCare is powered by AI and the support tools. We're simply the developers

Help Centre

Updated June 7th 2025Here, you'll find everything you need to understand and navigate AnonyMoCare's services. Whether you're looking for support, information on AI tools, or details about our community, this help center is your go-to resource.About Anonymocare
Anonymocare is a mental well-being platform designed to provide tools for people to talk and reflect. Our AI-powered chatbot and voice calls offers a non-judgmental space to express thoughts, while our additional tools help with mindfulness, journaling, and self-reflection.Key Features:
- AI Chatbot for guided conversations
- Search function for mental health resources
- Mindfulness audio & digital tools
- Private journaling feature
-Mood Boards
-Activitys
-Thought Exercises
-Conversation Practice Simulator
- Ticket-based support system for issue resolutionOur services are not a helpline or a replacement for professional therapy but serve as a complementary space for support.2. Getting StartedAccessing Anonymocare
- Visit anonymocare.info to download the app and for general information.Using the AI Chatbot
- The chatbot is designed for reflection, not for crisis intervention.
- Type a message to start a conversation.
- If you need crisis support, the chatbot will guide you to appropriate resources.Exploring Mindfulness Tools
- Use our audio and digital mindfulness tools for relaxation and focus.
- Available through the platform under "Mindfulness & Reflection."Journaling
- Write privately to track your thoughts and emotions.
- Entries are securely stored and only visible to you.
- Log in to access and manage your saved journal entries.3. Frequently Asked QuestionsIs Anonymocsre a crisis service?
No. Anonymocare provides a space for reflection and support, but it is not a crisis intervention service. If you are in immediate danger or need urgent help, please contact a professional or emergency service in your area.Is my data safe?
Yes. Anonymocare does not track or sell personal conversations. Your privacy is our priority. All login credentials and journal entries are securely encrypted.How are my journal entries stored?
Your journal Entries reflection is sent to you via email and deleted after.How does the search function work?
The search tool that the Ai uses helps find relevant mental health resources and FAQs from our database, making it easier to access support and information.How does the ticketing support system work?
- If you experience technical issues, need assistance, or want to report a concern, submit a ticket via the "Support" section on our app.
- Each ticket is reviewed and either approved or denied based on relevance and available support resources.
- Approved tickets are escalated to our support team, which investigates the issue.
- If necessary, our support team forwards the issue to our developers or the founder for resolution.
- You will receive updates on your ticket status via email and directly on the app.How can I provide feedback?
We welcome feedback to improve our services. You can send suggestions via our apps feedback form or email us at [email protected].4. Troubleshooting & SupportChatbot Issues
- If the chatbot is unresponsive, refresh the page.
- If issues persist, check for app updates and try again.Mindfulness Tools Not Working
- Ensure your device has audio enabled.
- Try accessing the mindfulness via spotify.Journal Not Saving Entries
- Ensure you are logged in to save entries.
- Check your internet connection.
- If issues persist, contact our support team.Ticketing System Troubleshooting
- If your ticket has not been updated, check your spam folder for notifications.
- If your issue remains unresolved, submit a follow-up ticket or reply to the support team’s response.
- Approved tickets will be addressed as soon as possible, with urgent issues prioritized.5. Contact Us
For further assistance, you can reach out to us at:
- Email: [email protected]
- Website: anonymocare.infoWe are here to help and continuously improve Anonymocare to better serve you!

Privacy Policy

Updated June 7th 2025What We Store
AnonyMoCare may store AI information to train its response system (such as past conversations or requests it failed to process). This information is added as part of the knowledge base.Who Has Access
No one—not even our team—can view your entries or conversations unless you explicitly choose to share them (through screenshots or email).No Selling, No Exploitation
Your information is never sold, shared, or used for advertising. We do not exploit your data for profit or share it with third parties.Security and Transparency
We use encryption and industry-standard safeguards to protect your data. If any updates to our privacy practices occur, we’ll inform you clearly and swiftly.You're in Control
All journal entries are sent by email and then automatically permanently deleted.
You can reset your data, or stop using AnonyMoCare at any time. Your privacy, your choice.If you have any questions or concerns, please contact us at
[email protected]